Subscription terms
These terms cover trade partner memberships, the included monthly lead allowance, the free trial and how billing periods work.
1. Packages and prices
Membership packages are monthly. Current packages are Basic at £29.99 with 3 included leads per billing period, Professional at £59.99 with 8 included leads, and Premium at £99.99 with 15 included leads. Package names, prices and allowances may be changed for future billing periods, and the price you pay is the one shown on your membership page when you subscribe.
2. Free trial
A 30-day free trial is available to eligible new trade partners. No payment is taken during the trial and a paid subscription does not start unless you choose to subscribe. Your trial end date is shown in your dashboard, and you can subscribe or walk away at any point before it ends without being charged.
3. Billing periods and lead allowance
Your included lead allowance resets at the start of each paid billing period, not on the first day of the calendar month. Unused included leads do not roll over into the next period. Each enquiry released to you is deducted once, and the same lead is never charged to you twice.
4. When your allowance runs out
Once your included leads are used you are not charged anything further automatically. We will show you the price of an additional lead, and you decide whether to buy it. Leads you do not buy are held for other partners or reviewed by our team.
5. Cancellation
You can cancel at any time from your dashboard. Cancelling stops future billing and your access continues until the end of the period you have already paid for. We do not restart a subscription automatically after cancellation.
6. Failed payments
If a payment fails we may pause access to new enquiries until it is resolved. Your payment history and membership status are always visible in your dashboard.
7. Lead quality
If details on a lead we supplied are demonstrably invalid, tell us and we will review it. If the lead was advertised exclusivity that we could not honour, or the contact details were wrong, we may replace or refund it.
8. Contact
Billing questions can be sent to hello@uktradieconnect.co.uk with your business name and the email address on your account.
This page is a working draft prepared for the current service and should be reviewed by a qualified professional before launch.