Frequently asked questions
Is it really free for homeowners?
Yes. Submitting an enquiry and receiving a quote costs you nothing. Trade partners pay us for membership; you pay the tradesperson directly for any work you agree.
Are you the contractor?
No. UK Tradie Connect is an introduction service. We are not a contractor and do not carry out building work. Each tradesperson is an independent business who quotes, contracts and works directly with you.
How many tradespeople will contact me?
One. Your enquiry is allocated to a single trade partner covering your trade and postcode. We don't sell the same job to multiple competing trades.
How are tradespeople vetted?
Before approval we check photo ID, business details, proof of trading address, current public liability insurance and the qualifications their trade requires. Accounts are suspended if insurance or qualifications lapse.
My postcode isn't covered — can I still enquire?
Yes. We'll record your details and register your interest, then contact you when a vetted tradesperson covers your area.
What happens to my details?
Only the trade partner allocated to your job receives your name, contact details and job description so they can contact you about a quote. Our privacy notice explains your rights and how long we keep records.
Am I obliged to accept a quote?
No. You're free to accept, negotiate or decline. There's no obligation and no charge from us.
How do I become a trade partner?
Register an account, complete your business profile, upload your qualifications and insurance, and submit your application. Our team reviews it, and once approved you can start receiving matched local leads.
Will I be charged automatically for extra leads?
Never. Your membership includes a monthly lead allowance. When it runs out you can choose to buy an additional lead at the price shown, or decline. Nothing is charged automatically.
Can I cancel my membership?
Yes. You can cancel from your account settings, and your access continues to the end of the period you've already paid for.
